Refund Policy
Last updated: June 27, 2026
7-day free trial
Every new user gets a full-featured 7-day trial at no cost. We encourage you to try OptiBio Read thoroughly before purchasing.
Refund eligibility
Because OptiBio Read Pro is a digital product delivered instantly, refunds are available within 7 days of purchase if:
- The extension does not work on your primary browser (Google Chrome)
- You were charged but did not receive a license key
- You were charged twice for the same purchase
Non-refundable cases
- Purchases made after the free trial period where the extension worked as described
- Issues caused by incompatible websites (iframes, restricted pages)
- Change of mind after 7 days
How to request a refund
Email mail@prince.sh with:
- Your license key or Dodo payment ID
- Email used during purchase
- Reason for the refund request
We respond within 2 business days. Approved refunds are processed via Dodo Payments within 5–7 business days.
License revocation
Upon refund approval, your license key will be deactivated.