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Refund Policy

Last updated: June 27, 2026

7-day free trial

Every new user gets a full-featured 7-day trial at no cost. We encourage you to try OptiBio Read thoroughly before purchasing.

Refund eligibility

Because OptiBio Read Pro is a digital product delivered instantly, refunds are available within 7 days of purchase if:

  • The extension does not work on your primary browser (Google Chrome)
  • You were charged but did not receive a license key
  • You were charged twice for the same purchase

Non-refundable cases

  • Purchases made after the free trial period where the extension worked as described
  • Issues caused by incompatible websites (iframes, restricted pages)
  • Change of mind after 7 days

How to request a refund

Email mail@prince.sh with:

  • Your license key or Dodo payment ID
  • Email used during purchase
  • Reason for the refund request

We respond within 2 business days. Approved refunds are processed via Dodo Payments within 5–7 business days.

License revocation

Upon refund approval, your license key will be deactivated.

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